UPMC HealthTrak

HealthTrak is a internet-based tool -- available 24 hours a day, seven days a week -- enabling patients to communicate more conveniently and more effectively with their doctor's office.

With HealthTrak, patients have the opportunity to:

  • request appointments,
  • update demographic information including contact information,
  • submit billing and other customer service questions,
  • submit updated insurance information,
  • request appointment cancellations,
  • receive alerts about appointments, and
  • view recent visits to certain doctors.

UPMC HealthTrak will also provide users with access to clear and easy-to-understand health information.

There is no cost to participate in UPMC HealthTrak. Users are eligible to participate if...

  • over 18 years of age,
  • a UPMC patient,
  • have a valid e-mail address, and
  • have access to -- and are comfortable using -- the internet.